Terms of service

These Terms of Service govern your use of the website https://fleurthelabel.com/ and all related services provided by Fleur The Label, located at 1217 Noble Pl, Orlando, FL 32801, USA. By accessing or using this Website, you agree to comply with and be bound by these Terms.

Company name: Fleur The Label
Address: 1217 Noble Pl, Orlando, FL 32801, USA
Email: support@fleurthelabel.com

Stay connected with @fleurthelabel_us and express your personal style with confidence.

Browsing the Website does not require registration. However, placing an order or accessing certain services may require you to provide personal details and accept these Terms.

Fleur The Label offers womens fashion through this Website. These Terms define the relationship between you and Fleur The Label.

If you do not accept these Terms, please do not use the Website or our services.

Throughout these Terms, “we”, “us”, and “our” refer to Fleur The Label.

Any new features or tools added to the Website will also be subject to these Terms. We may update these Terms at any time, and changes will apply once published.

Our store is powered by Shopify Inc., which provides the e-commerce platform we use to sell our products and services.

SECTION 1 – ONLINE STORE CONDITIONS

By using this Website, you confirm that you are legally able to enter into binding agreements or have obtained permission from a parent or guardian.

You agree not to use our Website for unlawful purposes or violate any applicable laws.

Any attempt to introduce harmful code, including viruses, is strictly prohibited.

Failure to comply with these rules may result in immediate termination of your access.

SECTION 2 – GENERAL CONDITIONS

We reserve the right to refuse service to anyone at any time.

Some data may be transferred across networks to function properly, but payment information is always securely encrypted.

You may not copy, resell, or exploit any part of the Website or its content without written permission.

Section titles are for clarity only and do not affect interpretation.

SECTION 3 – CONTENT ACCURACY AND TIMELINESS

We aim to provide accurate information, but we do not guarantee that all content is complete, current, or error-free.

The Website content is for general guidance and should not replace professional advice.

Information may change without notice, and it is your responsibility to stay updated.

SECTION 4 – CHANGES TO PRODUCTS AND PRICES

Prices and product availability may change at any time.

We may update, suspend, or discontinue any product or service without prior notice.

We are not responsible for any changes, interruptions, or discontinuations.

SECTION 5 – PRODUCT INFORMATION

Some items may only be available online and in limited quantities.

Returns and exchanges are handled in accordance with our Return Policy.

We make every effort to display product images accurately, though colors may vary depending on your device.

We reserve the right to limit purchases and update product descriptions as needed.

We do not guarantee that products will meet individual expectations.

SECTION 6 – ACCOUNT AND PAYMENT INFORMATION

We may refuse or cancel orders at our discretion.

You agree to provide accurate and up-to-date billing and contact information.

Please review our Return and Refund Policy for more details.

SECTION 7 – THIRD-PARTY TOOLS AND SERVICES

We may provide access to third-party tools without control or monitoring.

These tools are offered without guarantees, and use of them is at your own risk.

Please review third-party terms before use.

SECTION 8 – THIRD-PARTY LINKS AND CONTENT

Our Website may include links to external websites.

We are not responsible for third-party content or services.

Any issues with third-party products should be addressed directly with the provider.

SECTION 9 – USER CONTRIBUTIONS AND FEEDBACK

If you submit content, you grant us permission to use it without restriction.

We are not obligated to keep submissions confidential or provide compensation.

We may remove content that violates standards or laws.

You are responsible for ensuring your content is lawful and does not infringe on rights.

SECTION 10 – PERSONAL INFORMATION

Your personal data is handled according to our Privacy Policy.

SECTION 11 – ERRORS, INACCURACIES, AND OMISSIONS

Occasionally, there may be errors in product descriptions, pricing, or availability.

We reserve the right to correct such errors and cancel affected orders at any time.

We are not required to update information unless legally necessary.

SECTION 12 – UNACCEPTABLE USES

You may not use the Website to:
(a) break any laws or regulations
(b) encourage illegal activity
(c) violate intellectual property rights
(d) harass, abuse, or discriminate
(e) provide false information
(f) distribute harmful software
(g) collect personal data without consent
(h) spam or engage in phishing
(i) use the Website for offensive purposes
(j) bypass security measures

We may restrict access if these rules are violated.

SECTION 13 – DISCLAIMERS AND LIMITATION OF LIABILITY

We do not guarantee uninterrupted or error-free service.

All services and products are provided as available, without warranties.

Fleur The Label is not liable for damages including lost profits, data loss, or indirect losses.

Where liability cannot be excluded by law, it will be limited to the minimum allowed.

SECTION 14 – INDEMNIFICATION

You agree to protect Fleur The Label and its team from claims arising from your breach of these Terms or violation of laws.

SECTION 15 – SEVERABILITY

If any part of these Terms is found invalid, the remaining provisions remain enforceable.

SECTION 16 – TERMINATION

You may stop using our services at any time.

We may suspend or terminate access if these Terms are violated.

Obligations before termination remain valid.

SECTION 17 – COMPLETE AGREEMENT

These Terms, along with our policies, form the full agreement between you and Fleur The Label.

Any previous agreements are replaced by this document.

SECTION 18 – GOVERNING LAW

These Terms are governed by the laws of the United States.

SECTION 19 – CHANGES TO TERMS OF SERVICE

We may update these Terms at any time.

Continued use of the Website indicates acceptance of any changes.

SECTION 20 – RETURNS AND REFUNDS

At Fleur The Label, we want you to feel confident every time you order from us. If something isn’t quite right, we’re here to help make the return process simple and stress-free.

Returns

You have 60 days from the date your order is delivered to request a return.

To be eligible for a return, items must be:

  • Unworn and unused
  • In their original condition
  • Returned with all original packaging

We do not charge any restocking fees.

To start a return, please email support@fleurthelabel.com with your order number. We’ll guide you through the next steps.

Return shipping costs are the responsibility of the customer. We recommend using a trackable shipping service, as we cannot guarantee receipt of returned items without tracking.

Exchanges

If you would like a different size or style, exchanges are available upon request. Simply contact us at support@fleurthelabel.com and we’ll assist you.

Refunds

Once your return has been received and inspected, your refund will be processed within 7 business days.

Please note that your bank or payment provider may require additional time to complete the transaction before the funds appear in your account.

If you have any questions or need assistance at any point, feel free to reach out to support@fleurthelabel.com. We’re always happy to help.

SECTION 21 – CONTACT INFORMATION

For questions or support, please contact us:

Company name: Fleur The Label
Address: 1217 Noble Pl, Orlando, FL 32801, USA
Email: support@fleurthelabel.com

Stay connected with @fleurthelabel_us and express your personal style with confidence.

We appreciate you being part of Fleur The Label, where modern femininity and personal expression are at the heart of everything we create.